Saturday, November 22, 2008           
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Survey Sponsors







Asset Management Outsourcing Phase - 2 Buyer’s Need Survey

FSO Knowledge Xchange LLC, (FSOkx) a leading media, publication, and research company, serves the needs of senior managers in the global financial industry, in a variety of Financial Services domains. FSOkx has concluded the first phase of Asset Management Outsourcing, with special emphasis on middle office outsourcing. The first phase was accomplished keeping the service providers’ landscape and their dynamics in focus.

The second phase, which is the other side of the coin, will focus on the buyer’s section. In this survey, followed by a detailed report, our endeavor will be to first scrutinize the global asset management industry and secondly and more importantly gauge the intent, extent and scope of outsourcing. To analyze buyer’s needs, we will reach the buy side to understand their current and future plans for Front and Middle Office Outsourcing.

We appreciate your time and thoughts in filling up this survey.

All Survey respondents from Banking, Asset Management, Wealth Management, Hedge Fund, Capital Management, Insurance, Broker/Dealer and Prime Brokerage will receive complimentary copy of this high-end report, and a chance to win an iPod.

Note : Please answer the questions that are marked *

Section 1: Firm Characteristics
1. Nature of company’s business (check wherever applicable) *
   
2. Company Name * :
3. Your role in the company *
Department Name :  
Department Name :   Title :  
Department Name :   Title :  
4. Total AUM [Assets Under Management] being serviced in USD
   
Section 2: Business Classification
5. How much of your total business is based on Institutional Clients and Retail Clients?
Retail (%)
Institutional (%)
SMA Retail (%)
6. Please specify your asset mix?
Asset Class Domestic Global
Equity
Fixed Income [Repo, Cash Equivalent, Money Markets Instruments]
Alternative Investments [Private Equity, Real Estate/Property, Commodities, others]
Derivatives [OTC, ExchangeTraded]
7. Do you trade any of these assets short?
If yes, please specify which asset classes  
8. Please state the location of operations for the following services? (Please fill in the countries and cities where applies)
Services Countries Cities
Transaction Processing
Performance Management
Performance Attribution
Risk Management and Analytics
Portfolio Accounting
Reconciliations
Client Reporting
Collateral Management
Data Management
Fund Accounting
Transfer Agency
Custody
Account Opening and Maintenance
Compliance and Rules Setup and Maintenance
Billing
IT Infrastructure
Other
Section 3: Challenges in Business Today
9. Identify the top three challenges that you are facing today to service your clients *
   
Section 4: Outsourcing Scope
10. Based on your business needs what have you outsourced and what would you outsource within next 5 years?
(Please check where applicable.) *
Have Outsourced today Considering Outsourcing within next 5 years
Total Outsourcing
Institutional Middle Office
Mutual Funds Middle and Back Office
Retail /SMA outsourcing
Component Outsourcing
Transaction Processing
Performance Management
Performance Attribution
Risk Management and Analytics
Portfolio Accounting
Reconciliations
Client Reporting
Collateral Management
Data Management
Fund Accounting
Transfer Agency
Custody
Account Opening and Maintenance
Compliance and Rules Setup and Maintenance
Billing
IT Infrastructure
Other  
11. If your firm is outsourcing or considering outsourcing, what strategies would be aligned to your outsourcing criteria? Please check all the options that apply to your firm’s outsourcing strategy. *
12. What attributes are critical for outsourcing to be compelling for your business? (Please check all criteria that are applicable.) *
13. What are your key concerns in your outsourcing program or factors that are keeping you away from leveraging outsourcing for middle and back office functions? (Check all criterions that apply.) *
    
14. Which markets would be most suitable outsourcing destinations for asset management functions during next 3 years (Rank 1 to 3, 1 being the lowest and 3 being the highest) *
  1      2      3
 
 
 
 












Section 5: Vendor/Partner Outsourcing Relationship
15. Key considerations to leverage middle office capabilities of a vendor/partner (Rank from 1 to 5, 1 being the lowest and 5 being the highest) *
  1      2      3      4     5
   

















16. Are you looking for vendor/partner to provide?
17. Which is the most effective and optimal pricing method in aligning the vendor/partners to your business strategy.
     
18. What are the key criteria in your vendor selection process? (Please rank in ascending order, 1 being the lowest and 5 being the highest.) *
   1     2      3      4      5


















19. How often do you monitor Service Level Agreements (SLAs) with your service providers?
    
20. How is monitoring of SLAs undertaken in your organization?